Next generation 9-1-1
<p>Validate callers' locations and route calls to the right Public Safety Answering Points (PSAPs).<br />
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Emergency Call Taking, Dispatch, and Records Management
When a call comes into an emergency dispatch center, location accuracy can be the deciding factor between life and death. Real-time, smart GIS maps improve call routing so that police, fire, and EMS crews can get to those in need fast—and with complete situational awareness.
SUCCESS STORY
Safeguarding communities with location accuracy
In need of a 9-1-1 addressing system that made it easier for departments and the public to align, access, and share spatial information, Sussex County upgraded to Esri off-the-shelf GIS software. Now, decision-makers are empowered with smart maps that display accurate, real-time data when they need it most.
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Specialized apps
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Address management maps
Manage road centerlines, site addresses, facilities, and mailing addresses. Aggregate this information from authoritative sources for use by state and regional agencies.
Find out more about our address management maps -
Situational awareness apps
Place geographic data at the center of maintaining situational awareness in preparation for and during an event.
Find out more about our situational awareness apps -
Cell phone analysis map
Analyze cell tower information and call detail records acquired from wireless service providers. Identify the frequency of calls on any given tower and sector.
Find out more about our cell phone analysis map
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Upcoming events
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Esri Public Safety Webinar Series
View upcoming webinars -
Esri National Security and Public Safety Summit
July 7–10, 2018 | San Diego, California
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Esri User Conference
July 9–13, 2018 | San Diego, California, USA
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Esri Federal GIS Conference
January 29-30, 2019 | Washington, DC
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Resources
LIVE DEMOS
WHITE PAPERS
Partners
Esri partners offer specialized solutions built on ArcGIS to solve your real-world challenges.
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